FAQ - FINANCE

1. We cannot give advance as I have been cheated before?

Basic understanding of business tells us that money transactions or transfer involves certain level of intelligence & business acumen with layers of protection built into them – on face value we do not accept such frivolous claims until and unless substantiated by evidence. In our experience majority of times such statements are attempts to gain discounts or free delivery. Advance is part of our transaction and if you are not comfortable with it please do not do business with us.

2. Do you accept Letter of Credit as payment instrument?

Yes we do accept Letter of Credit as payment instruments ( Please refer to Terms & Conditions for complete details ). We do not accept Letter of Credit from Banks in PAKISTAN / BANGLADESH / AFRICA / INDONESIA / CHINA .

From INDIA we prefer DLC to be opened from TOP Western & INDIA Banks Like HSBC , Citibank , Deutsche Bank , Standard Chartered , SBI ( Most Preferred ) , HDFC , ICICI , AXIS , PNB , DENA Bank strictly as per the format given & accepted by us - no variations accepted.

Please refer to detailed Payment Methods in Section Terms & Conditions.

3. I will make payment after you open container or I receive material in my Factory?

Castle Consultant is an indenting, trading & importing company. We trade our scrap on HSS basis only not in local market. We do not accept such conditions or demands.

4. Local Market Price is lower but your price is higher?

We source our material from international markets and our quoted prices are very competitive wrt to local market & international market price trends. Experienced Buyer’s know how to hedge against price fluctuations so that their supply chain is not affected

We do not offer rock bottom prices to attract buyers – we offer what we have & can source. Castle Consultants has strong reputation in market as performers.

5. Can you accept ‘CASH’ or do ‘Under – Invoicing’ for business transactions?

NO

6. I have made overseas swift transfer – payment but you are not releasing documents?

Overseas Swift Transfer’s usually takes 48~72 hours to complete and reflect in supplier’s bank account. Please provide us MT 103 Swift copy to take up matter further with supplier. Be REST ASSURED that your money is in SAFE Hands and you are not cheated.

7. I can open LC in 2 days?

Please refer to FAQ No 2.

LC opening is complex, time consuming & difficult process. LC cannot be opened in 2 days – on such statements we are know we are dealing with less informed inexperienced broker or buyer.

8. We have only LC Limits – NOT TT Payment Limits?

Our EXPERT understanding of Banking tells us that this is a wrong statement and an attempt to delay or not make payment at later stage.

9. We have very good LC Limits and you can ask about us?

We base our opinions upon your performance & dealings with us – if you are as good buyer as you claim you should have no objections to our standard terms & conditions which are industry standard good practices.

We keep it very simple – we load you pay.

10. Can you advise me for LC terms / conditions?

Castle Consultants is a consultancy firm and we do advise our bona fide clients regarding LC matters. If you are not a client and want consultation it is fee based service.