FAQ - CARGO

1. Can Castle Consultants import directly & Do High Sea Sales?

Yes we can import (all non restricted – free) items on M/s Castle Consultants and complete transaction via HIGH Sea Sales. We have our own IEC No for import.

Copy of fully executed HSS Agreement is must for release of original documents & undertaking to send filed BOE with 7 days of receipt of same.

2. Do you personally go for loading & inspection?

Castle Consultants is part of Global Team. Our Team members personally negotiate, inspect & check every yard or facility which we engage to supply premium quality scrap to our clients globally. Only upon rigorous checks we accept trading alliance with new yard and personally inspect every loading. We can safely state that we literally load with our own hands due to confidence & trust with our global members. It’s our motto to have long term relationships with our clients not one off sale.

3. Can I have Trial Shipment – I will increase amount after first shipment?

Every Shipment / Transaction gets same attention from our – we do not label our transaction as first or last. Prices or Terms & Conditions are not changed for any transaction.

4. We want Particular type / size / color of Scrap?

We trade Ferrous & Non Ferrous Metal Scrap as per ISRI standards. Example:- For HMS 1/2 we follow ISRI codes 200 – 206 and for CAST IRON Scrap we follow ISRI Codes 252 – 262 including 263. Experienced buyers are aware of metal sourcing realities and do not make ridiculous demands for particular color or ISRI Codes or Chemistry of Scrap . We do not entertain such requests.

Experienced Buyer understands that we are in business of sourcing scrap not ‘ordered’ raw material and are sensible, they do not make such demands in fear of tarnishing their image and common sense. We cannot control color of metal scrap nor do we know of single supplier in world who can – please refrain from making such stupid demands.

5. Can you show me photo’s of material?

Ferrous & Non Ferrous metal scrap is traded as per ISRI ( www.isri.org ) Codes and that is what we source & supply. Our Supplier provides minimum 4 loading photos of each container that they ship.

Such requests are again made by broker – jokers or in-experienced buyers who do not understand the process of metal scrap trading / sourcing or have been in such business for long time. What is important to understand that supplier will provide you photo’s on your request but by the time you make your decision to move ahead and conclude transaction lot shown in the photos provided to you may be already sold as this is very high movement business and supplier will not hold the lot for you to decide. In order to block the material shown in photos you have to act in swift manner and make certain advance deposit as per the material that you are buying and we will block the lot with yard owner.

6. Your Price is Very High?

Thank You – we do not negotiate our terms – conditions & price. We will not refute your claim of lower price or debate matter further. If you find our price & terms – conditions unacceptable you are free to source from other supplier or indenters.

7. Can you quote for 90,000 Tons x 12?

NO – we do not supply such high large quantities or believe they even exist. HMS we can supply max 2000 MT & CAST IRON max 1000 MT from single supplier. 5000 – 10000 MT of CAST is not readily available at any given time at single place. Such requests are fishing expeditions by broker – jokers.

8. Can your supplier quote for yearly shipment, 1000 MT HMS 1/2 or 2000 MT CAST IRON Scrap?

Our Suppliers do not fix price for yearly shipment due to continuous fluctuations in international scrap market. Most of suppliers will never lock in price for complete 1000 or 2000 MT – Prices are renegotiated every 500 MT for ferrous & every fixing for non – ferrous metal scrap as per present market conditions.

For Bulk Shipments please contact for complete quote with fiscal capability proof.

9. Can you send me B/L Number – Container No of your shipment, I am interested on this material?

Confidential information is only provided to Qualified Buyer’s – not to brokers or interested parties. We will send you container photos for your guidance & decision which are sufficient for you to proceed further in transaction.

Original Documents are released only upon receipt of complete payment.

10. What are your standard shipment terms?

FOB, CNF, CIF (as per commodity traded & buyer’s request). Our suppliers do not normally accept Ex Yard shipment condition and we treat such requests on case to case basis.

Please contact for further information.

11. Would you provide us Draft B/L or COPY B/L?

Yes we will provide you with Copy or Draft B/L for you to check & verify B/L details. Please check following for any typing mistake or wrong information

  • Consignee Correct Name
  • Notify Party Correct Name
  • Cargo Details – VERY IMPORTANT.
  • Cargo Weight – as per weight slips provided earlier
  • Destination Port
  • Place Of Final Delivery
  • Container Numbers – as per photo’s provided.
  • Container Seal Numbers – as per photo’s provided.
  • Date of Shipment & Place / Date of issue of B/L
  • B/L Number – please note B/L number will only reflect in system of shipping line on internet when you have confirmed us draft B/L and we have advised shipping line. Please allow 3~5 days for same.
  • Place of loading
  • Freight Prepaid or To Collect.

Let us know immediately in an email or fax if you notice any mistakes or wish any corrections in above mentioned information or any other pertinent information which you would like to be added or corrected.

Please note we cannot request change in Shipper Information without complete payment to shipper and there is a cost for doing same which is min $ 500 (United States Dollar). Once original B/L is issued there is fee for every change request minimum being $ 500 (United States Dollar) therefore we would request you to thoroughly check the draft B/L

Please note once we handover to you original documents & OBL it is your responsibility to request any changes directly from shipping line – we will only provide you assistance in doing so and all expenses will be on your account.

Change of Destination or final place of delivery is always a difficult, time consuming and expensive affair more so after filing of manifest therefore avoid any sudden changes or requests.

12. Can you ship to ICD?

Yes we can – please provide us with complete details (subject to shipping line acceptance for same). Inner haulage charges are on buyers account.

13. Can you clear cargo from Port?

NO we cannot – we only do HSS (High Sea Sales) Transactions or direct bookings for buyer’s.

14. What are charges for clearing containers & custom duty?

We would advise you to contact Clearing Agents in Discharge Port for complete, accurate & detailed information.

15. Can I book my containers for shipment?

It depends upon shipper, shipment port, yard location, transportation & logistics of supplier. Some suppliers accept this and request container booking no to pull container from container yard, load and deliver back the containers.

Please contact for further details.

16. I have booked containers – what’s next?

Advice booking no, address of yard, and contact details of person in charge for shipping line in port of loading.

17. Do you have ready material?

You need to book material – we only supply or load metal scrap when it is booked. Please check time to time if we have metal scrap from our own networks of indenters & suppliers.

18. Once you make an offer how long is it Valid?

Offer letter’s / emails have price validity of 48~72 hours for buyer to respond. If buyer fails to return signed Proforma Invoice in stipulated time period we cancel the offer & price will be revised based upon then prevailing market conditions.

19. What do you do is there is issue with the weight of Cargo?

If buyer claims weight difference more than 2% or agreed amount we would advise buyer to get the container weight checked in Container Freight Station itself atleast 2 times and send us present dated weight slip. In case you find any shortage (more than 2% weight tolerance allowed), please call us immediately and do not open/tamper the container seal. Please wait for further instructions from our side.

Cost for checking weight will be borne by default party.

Weight dispute will be resolved by credit only on future orders no cash refunds accepted - no claim for custom duty or other sundries will be accepted or entertained. Good Buyers know & accept this as expense of doing business and refrain from being embarrassed by making such demands.

20. Do you have any material on High Sea’s ?

Yes we do have material on High Sea’s all the time but it all pre-booked and sold material. We say with pride ''Sun Never Sets in Our Global Buyer & Supply Chain''.